Welcome to Our FAQ Section!

Got questions? We’ve got answers! Here, you’ll find a collection of the most commonly asked questions about our products, services, and everything in between. We’ve put together this helpful guide to make it easy for you to find the information you need. If you don’t see your question here, don’t hesitate to reach out to us directly—we’re always happy to help!

We offer a wide range of products, including cameras, lenses, lighting equipment, audio gear, editing software, and accessories for multimedia, cinematography, and broadcasting professionals.

Our store hours are [9AM-5PM], but you can shop online 24/7. We also offer extended hours during special events or sales.

Yes, we have a team of certified technicians who can repair and maintain a wide range of equipment, including cameras, lenses, lighting gear, and audio equipment. We also provide warranty repairs for products purchased through our shop.

Yes, our products comes with a warranty (T&C apply).

The cost varies depending on the location, but we do free delivery for Jakarta.

We are located in “Wisma Subud (Unit WS 7)
Jl. RS. Fatmawati No. 52-54, Cilandak, Jakarta Selatan, 12430”.

We are focusing on Multimedia, Cinematography and Broadcasting products.

Yes, we sell high end professional grade products.

Yes we do, you can contact our sales for the offer.

We carry top brands like Sony, Blackmagic, ARRI, Teradek, Miller, Dynacore, AJA, Magewell, vMix, Atomos, Vaxis, and many more.

Yes, we provide technical support for all the products we sell. Whether you need help troubleshooting an issue or advice on the best settings, our team is here to help.

We offer flexible financing options to help you get the equipment you need. Contact us for more details on available plans.

Yes, we regularly host workshops and classes on various topics, including video production, editing, lighting techniques, and more. Check our website or visit our store for the latest schedule.

Yes, we offer custom solutions tailored to the needs of studios and production companies, including equipment packages, installation services, and ongoing support.

Absolutely! Our knowledgeable staff can guide you in selecting the best equipment for your specific project needs, whether it’s a small indie film, a broadcast production, or a multimedia presentation.

We offer special discounts for students, educators, and industry professionals. Please bring valid identification or proof of your professional status to qualify.

We accept a variety of payment methods, including credit and debit cards, PayPal, bank transfers, and cash. Financing options are also available for larger purchases.

Yes, we allow pre-orders for upcoming products. This ensures you receive the latest gear as soon as it becomes available.

We offer bulk purchasing options with potential discounts for companies, schools, and other institutions. Contact us for a custom quote based on your needs.

We offer in-store demos for a variety of products, including cameras, audio equipment, and editing software. You can schedule a demo by contacting us in advance.

Yes, we have a loyalty program where you can earn points on purchases, which can be redeemed for discounts on future purchases. Sign up in-store or online.

To register for an account, visit our website and click on the “Sign Up” button. Follow the prompts to create your account, which will allow you to track orders, save wishlists, and access exclusive deals. However, temporarily the member list has been disabled but you can still purchase via our online shop or offline at our office.

We love supporting local talent! We often collaborate with local filmmakers, artists, and production companies. If you’re interested in working with us, please reach out to discuss potential partnerships.

You can check our website for real-time inventory updates, or give us a call to confirm the availability of specific items.

Sorry, we do not provide post-production services.

Yes, we rents some of products, kindly call us to check.

Absolutely! Our team can assist with equipment setup and provide training to ensure you get the most out of your gear.