ADM Teknologi – Privacy Policy

Effective Date: May 28, 2025

This Privacy Policy describes how ADM Teknologi collects, uses, and discloses information, and what choices you have with respect to the information.

1. Information We Collect

We collect various types of information in connection with the services we provide, which may include personal data.

  • Information You Provide to Us:

    • Contact Information: Such as your name, email address, phone number, company name, and postal address when you fill out forms on our website, make inquiries, or register for services.
    • Account Information: If you create an account with us, we collect login credentials and other information related to your account.
    • Communications: Records of your communications with us, including customer support inquiries, feedback, and survey responses.
    • Payment Information: If you make purchases, we collect billing details, which may include credit card numbers (processed securely by third-party payment processors). We do not store full credit card details on our servers.

  • Information We Collect Automatically:

    • Usage Information: Details about how you use our website, including the pages you visit, the time spent on those pages, and your interaction with features.
    • Device Information: Information about the device you use to access our services, including IP address, browser type, operating system, and unique device identifiers.
    • Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our service and hold certain information. These are used for website functionality, analytics, and personalization. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain Our Services: To operate our website, fulfill your orders, provide software licenses (e.g., vMix, MagicSoft), and deliver products. This processing is necessary for the performance of a contract with you
  • To Improve Our Services: To understand how our website and services are used, diagnose technical issues, and develop new features or offerings.
  • To Communicate with You: To send you updates, security alerts, support messages, invoices, and promotional communications (if you have opted in).
  • For Marketing and Advertising: To show you relevant content and advertisements. This processing is based on your consent (where applicable) or our legitimate interests to promote our services.
  • For Security and Fraud Prevention: To detect, prevent, and address technical issues, fraud, or security incidents.
  • To Comply with Legal Obligations: To meet our legal and regulatory requirements.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, website hosting, analytics, and marketing.
  • With Business Partners: If you purchase a software license (e.g., vMix, MagicSoft), we may share necessary information with the software vendor for license activation and support purposes, as we are an official distributor.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • With Your Consent: We may share your information with your explicit consent or at your direction.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal data, including the right to:

  • Access your personal data.
  • Request correction of inaccurate personal data.
  • Request deletion of your personal data.
  • Object to the processing of your personal data.
  • Request restriction of processing your personal data.
  • Request data portability.
  • You may withdraw your consent at any time by contacting us via email (contact details under below) or through your account settings, where applicable. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the contact details provided below.

6. International Data Transfers

As an Indonesian company, we primarily operate in Indonesia. However, some of our service providers may be located outside of Indonesia. When your information is transferred internationally, we take steps to ensure appropriate safeguards are in place to protect your data.

7. Third-Party Links

Our website may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected personal data from a child under 18 without parental consent, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: info@admteknologi.com
  • Phone:  +62 (21) 27828585
  • Address: Wisma Subud Kav 7, Jl. RS. Fatmawati Raya No.52 54 ; Unit 7, Jakarta, Daerah Khusus Ibukota Jakarta 12430